Peer Mentor Champion Training (PMCT)

Peer mentoring shifts the focus from a one-directional transfer of knowledge to a mutual learning partnership that supports both personal and professional development. This model has been shown to improve employee satisfaction, engagement, and retention—while strengthening organizational culture and collaboration.

Research-based benefits of peer mentoring include:

• Recruitment: Candidates today seek organizations that prioritize growth and connection. Peer mentoring demonstrates a supportive workplace culture that attracts top talent.

• Onboarding: Peer mentors play a vital role in helping new hires acclimate, fostering early engagement and belonging.

• Retention: A five-year Gartner study found retention rates of 72% for mentees and 69% for mentors, compared to 49% for employees without a mentor.

• Tacit Knowledge Transfer: Peer mentors help share valuable institutional knowledge that can’t be captured in manuals or policies.

• Well-being: Mentorship encourages open dialogue, helping employees navigate challenges and feel supported.

• Engagement: Peer mentoring enhances satisfaction and connection for both mentors and mentees—deepening commitment to the organization.

The Peer Mentor Champion Training is an interactive, three-day program that prepares participants to design, launch, and sustain an effective peer mentoring program within their organization.

Topic areas include:

• Assessing organizational readiness and developing structures to support mentoring

• Understanding key mentoring contexts and practices specific to peer-based programs

• Designing recruitment, matching, and evaluation processes

• Creating internal communication and marketing strategies to promote participation

• Developing long-term sustainability and evaluation plans

The training venue and delivery format are flexible and determined by the sponsoring organization.

PMCT participants should be individuals passionate about employee development and willing to take an active role in shaping and implementing a mentoring program. Participants may include:

• Leaders and supervisors

• Human resource professionals

• Program coordinators

• Frontline employees

Organizations are encouraged to train a diverse group of participants who can form an initial Peer Mentor Committee to guide and sustain the program after training concludes.

Upon completion of the Peer Mentor Champion Training, participants will be able to:

• Assess organizational readiness for a mentoring program

• Develop strategies to build capacity and gain leadership support

• Design a peer mentoring structure tailored to their organization’s culture and needs

• Create a communication and recruitment plan to promote participation

• Champion the long-term success of their organization’s mentoring initiative